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Frequently Asked Questions (FAQ)

Frequently asked questions and answers from our customers

FAQをカテゴリ別に表示しています

Smartphone and Tablet Apps

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Failure/Malfunction

What should I do if the happygate Monban shutter does not operate correctly after a power outage (does not fully close, stopping position is misaligned)? I want to know the meaning of error displays (KV controller) The sheet completely comes off with the pipeless shutter and does not automatically return (GA controller) The sheet is completely detached from the pipless shutter and does not automatically return (KV controller) The display is different (KUD controller) Display is different (GA controller) The display is different than usual (KV controller) Pipe has come off the frame (KUB controller) Pipe came off the frame (KUD controller) Pipe came off the frame (GA controller) Pipe detached from the frame (KV controller) The sheet has been completely wound into the take-up box (GA controller) All the sheet has been wound into the take-up box (KUD controller) The entire sheet has been wound into the winding box (KUB controller) All sheets have been wound into the take-up box (KV controller) Errors are occurring (KUD controller) Errors are occurring (KUB controller) Error occurs (GA controller) Errors Occurring (KV Controller) Shutter reverses and rises (KUB controller) The shutter reverses and rises (KUD controller) Shutter reverses and rises (KV controller) Shutter reverses and rises (GA controller) Auto and manual modes do not switch (KUB controller) Automatic mode and manual mode do not switch (KUD controller) The automatic and manual modes do not switch (KV controller) Automatic mode and manual mode do not switch (GA controller) Shutter doesn't close while open (KUB controller) The shutter remains open and does not close (KUD controller) The shutter remains open and does not close (GA controller) Shutter does not close while open (KV controller)